Job Description

Lead Support Associate (Residential)

Reports to:   Support Manager

Knowledge, Skills & Abilities

·    Minimum 21 years of age

·     H.S. Diploma or GED

·     Must pass a criminal background check and drug screening

·     2 years experience providing support services in a similar environment strongly preferred

·     Valid GA Driver’s License with an acceptable MVR record

·      Must be able to lift at least 30 to 50 lbs from floor to waist and from waist to shoulder

·     Requires a combination of sitting and standing

·        Experience with and/or understanding of issues surrounding developmental disabilities such as Autism, Down Syndrome, and Fragile X Syndrome.

·       Experience with and/or understanding of issues surrounding conditions such as epilepsy, diabetes, and impaired mobility, speech, hearing, or vision.

·       Strong people skills, sense of professionalism, and team approach to achieving individual supports for people with disabilities.

·       Proficient record keeping skills, report writing abilities, and capacity to clearly communicate and demonstrate understanding of information.

·       Ability and willingness to personally assist with and/or coach: self care skills such as personal hygiene, grooming, bathing, dressing, health, fitness, and self-administering of medications; home care skills such as meal preparation, cleaning, and laundry; interpersonal skills such as communication, social interaction, and relationship building; and other activities of daily living such as shopping, money-management, and community involvement.

·      Knowledge, understanding, and use of people first language.

·       Ability to identify and use all resources available to provide support to individuals as well as perform job duties independently and collaboratively within a team environment.

Desired Impact: 

The Residential Support Leader serves as a role model for Support Associates in the provision of direct support to the individuals served and provides on-site training& coaching, coordination and oversight to the residential staff team to ensure that:

·        the support needs of each resident are met

·        the health and safety of each resident is protected

·        the residence and the services provided meet EnAble and licensing standards at all time. 

Essential Job Functions:

1.  Actively learns about the interests, preferences, support needs and skills of each person served through direct interaction, observation, insights of other staff team members, family members etc.  

2.   Coordinates the work of the staff team on assigned shifts to ensure that each individual served receives needed support services. 

3.   Actively fulfills all the responsibilities of a Support Associate, as listed in the Support Associate Job Description.

4.    Coordinates the work of the staff team on assigned shifts to ensure that EnAble standards for household cleanliness & full compliance with ORS, HUD, and DHR licensing standards are maintained at all times. 

5.     Provides input to the Support Manager in assessing performance of Support Associates.

6.     Continually monitors the health and well-being of individuals served by direct observation, verbal feedback from Support Associates and the daily review of Event Notes, ISP Goals, Communication Logs,  MAR’s and Over the Counter Medication Records. 

7   Ensures that individuals served receive prompt medical care for any and all emerging health concerns in accord with agency policy and procedure

8     Maintains full knowledge & compliance with EnAble Policies & Protocols (Reference copies are maintained at each location). 

9.     Completes a daily review of reports to ensure proper completion and documentation: Medication Administration Records, Goal Implementation Sheets, Event Notes, Attendance Records, Changeover Reports, etc. 

10.  Ensures the implementation of ISP goals as required and the provision of all support services as required. 

11. Ensures completion of monthly facility inspections and identifies the need for repair and maintenance of the interior and exterior of the home including its furnishings or equipment routinely.  Submits requisitions for repair/maintenance for needed repairs and/or furnishings. 

12. Participates with the Support Manager in ensuring a current staff schedule and menu are posted, and adequate food and other supplies are obtained and maintained. 

13. Participates with the Support Manager in managing the finances of the household and individuals served.   

14. Participates with Support Manager in filing documents, maintaining records, and completing month-end reports. 

15. Verifies that all prescribed medication is ordered and received from the pharmacy. 

16. Provides input to the Support Manager in developing the agenda for and assisting with leading staff team meetings. 

18. Observes confidentiality requirements concerning the affairs of the individuals and the agency.  

19.  Completes a minimum of 16 hours of in-service training per year, with at least four (4) hours completed in each quarter meeting all requirements as specified by EnAble. 

20. Maintains valid CPR and First Aid Certification, has an up-to-date PPD, and Defensive Driving Certification. 

21. Practices and upholds the Mission and Vision of the agency. 

22. Performs other duties as assigned. 

Signature and Date

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